Choose "Pick up in store" at checkout and select your store. We'll contact you when your order is ready. Bring a photo ID and your order confirmation email when you pick it up.

Your payment method is charged when you place your order. If the store can't fill part of your order, we'll refund that part to your original payment method.

You can use any payment method shown at checkout for store pickup orders.

We hold your order for 7 days after we let you know it's ready. Orders that aren't picked up by then are cancelled and refunded to your original payment method.

Contact Customer Care at 844-327-4539 or send us a message before the store prepares your order. After you've picked up your order, you can return eligible items at any Ashley Stewart store under our Return Policy. Refunds go to your original payment method. We'll never ask you to read your card number over the phone.

Yes. When we contact you about pickup, tell us who will pick it up. They'll need to show a photo ID and your order confirmation email.

Let the store associate know. We'll find a replacement item or refund the missing item.